Call Us: (800) 392-3709, (636) 528-8261 or (636) 695-4700. Report an outage 24/7/365 or speak with a representative weekdays from 7 a.m.-11 p.m.
- Option 1: Outage/Emergency (or ext. 4390)
- Option 2: Automated Account Inquiry/Pay by Phone (or ext. 4382)
- Option 3: Start or Stop Electric Service (or ext. 4394)
- Billing: ext. 4393
- Credit Card Payment: ext. 4395
- Delinquent Bill: ext. 4397
- Capital Credits: ext. 4384
- Operations: ext. 4391
- Engineering: ext. 4392
- Human Resources: ext. 4396
- Right of Way: ext. 4398
- Member Services: ext. 4399
Troy Headquarters: 1112 East Cherry Street, Troy, MO 63379
Lake Saint Louis Branch Office: 8757 Hwy N., Lake Saint Louis, MO 63367
Lobby Hours: weekdays 8 a.m.-4:30 p.m.
Drive-up window hours: Troy Headquarters, 7 a.m.-7 p.m.; Lake Saint Louis, 7 a.m.-6 p.m.
Offices will be closed in observance of these holidays in 2018: New Year's Day (January 1), Presidents' Day (February 19), Memorial Day (May 28), Independence Day (July 4), Labor Day (September 3), Veterans Day (November 12), Thanksgiving (November 22-23), Christmas (December 24-25).
Headquarters Location-Troy, Missouri
Branch Office Location-Lake Saint Louis, Missouri
Use this form to submit questions and comments. Forms are reviewed during nomral business hours, and we will respond as quicklyt as we can.