Call Us: (800) 392-3709, (636) 528-8261 or (636) 695-4700. Report an outage 24/7/365 or speak with a representative weekdays from 8 a.m.-4:30 p.m.
- Option 1: Outage/emergency
- Option 2: Automated account inquiry/pay by phone
- Option 3: All other questions concerning electric service
- Engineering/Right of Way: 636-695-4904
Troy Headquarters: 1112 East Cherry Street, P.O. Box 160, Troy, MO 63379
Lake Saint Louis Branch Office: 8757 Hwy N., Lake Saint Louis, MO 63367
Lobby and Drive-Up Hours: weekdays 8 a.m.-4:30 p.m.
Mailing Address: P.O. Box 160, Troy, MO 63379
Headquarters Location-Troy, Missouri
Branch Office Location-Lake Saint Louis, Missouri
Use this form to submit questions and comments. Please do not use the form for requesting payment arrangement or include any payment information (confidential items such as bank routing or account numbers, credit card numbers, etc.). For these types of requests, please contact us at 636-528-8261. Forms are reviewed during normal business hours, and we will respond as quickly as we can. Also, please do not use this form for reporting outages, it is not monitored 24/7. To report an outage/emergency, call (800) 392-3709, Option 1.